F.A.Q.s!

Frequently Asked Questions

      Go ahead: Ask Us!  The staff at RENTAL MART are ready to answer any question you might have and help you in any way they can.

    Some questions are more popular than others, so we have gathered the most often asked ones below:

Party Tent Questions

Tables, Chairs & Linen Questions

Food & Drink Questions

China, Flatware & Glassware Questions

Click on these hyperlinks to go straight to the answers!

Some General Questions:

1)    How soon do I have to place my order?

    The sooner the better.  Some of the more popular items are tents, fountains, and wedding candelabra, so reserve these early.  Tents should be reserved at least 2-3 months in advance.  Other items, usually 2-3 weeks notice in sufficient.

2)    Can I place my reservation over the phone?

    Yes, with a down payment equal to 50% of your total order at that time.   This can be accomplished by charging it to a credit card (we take VISA or MasterCharge) over the phone.

3)    Do you deliver or do I pick them up?

   We can deliver the items, but it is an additional charge, based on destination. 

4)    Can you deliver equipment without my being there?

    Yes, provided that we can leave the items in a secure area, such as a garage or covered back patio.  Commercial orders or unsecured areas require receipted delivery.

5)    Do you set up the tables and chairs?

   Not generally, but we can, for an additional labor fee. 

6)    Do I have to wash the china, glasses, or flatware?

   Yes,  all dishes and serving equipment must be returned clean to us.

7)    What if something gets broken?

   We charge for breakage and missing items at retail replacement cost.